Terms of Use

Last updated: 11 August 2026

1. Agreement

These Terms govern use of ChiroCode, operated by Joticle, Inc., a Nevada corporation ("Joticle", "we", "us"). By creating an account or using the service you agree to them. If you are agreeing on behalf of a practice, you confirm you are authorised to bind it, and "you" means that practice.

Where you have signed a separate written services agreement or Business Associate Agreement with us, that agreement controls if it conflicts with these Terms.

2. Who may use ChiroCode

ChiroCode is for licensed chiropractic providers, their practices, and staff they authorise. You must be 18 or over. It is not for patients, and it is not a personal health record.

3. Accounts and security

• You are responsible for everything done under your account credentials
• Credentials are personal. Do not share logins between staff — audit records depend on knowing who did what, and a shared login makes that record worthless
• Give each staff member their own account with the least access their role requires
• Tell us promptly at support@chiroverify.com if you suspect unauthorised access

4. Your data stays yours

• You retain all rights to the patient records, notes, and documents you put into ChiroCode. We claim no ownership
• You grant us only the licence needed to host, process, back up, and display that data in order to provide the service
• You may export your data at any time. On termination we return it in a machine-readable format or destroy it, at your election, as set out in your agreement with us
• We will not hold your records hostage over a billing dispute. Patient records are not leverage

5. Clinical and billing responsibility — read this one

ChiroCode suggests diagnosis and procedure codes, checks documentation against compliance rules, and helps assemble claims. Those are tools, not determinations.

• ChiroCode does not provide medical advice and is not a substitute for professional judgement. It does not diagnose, treat, or decide what care a patient needs
• You are responsible for every code you submit. A suggestion from ChiroCode is a starting point for a qualified person to accept, change, or reject. Accepting one does not transfer responsibility for it to us
• You are responsible for the accuracy and completeness of your clinical documentation. Features that carry information forward between visits exist to save typing, not to author a record. A note must reflect the visit that actually happened
• Compliance checks reflect our understanding of the rules and are not a guarantee of payment, nor a defence in an audit
• Code sets, payer rules, and regulations change. We update the software but cannot warrant it is current for every payer in every state at every moment
• You remain responsible for your own compliance with HIPAA, payer contracts, and the law of your jurisdiction

If ChiroCode and your professional judgement disagree, your judgement governs. That is not us dodging — it is how the responsibility genuinely sits.

6. Patient health information

Where we handle protected health information on your behalf we act as a business associate under HIPAA, governed by a separate Business Associate Agreement. If you have not executed one with us, do so before putting patient data into the service. Our Privacy Policy explains how information is handled.

Patient consent for appointment reminders is yours to collect. Every patient starts opted out, and you must not enable reminders for a patient who has not agreed to them.

7. Acceptable use

You agree not to:

• Use ChiroCode unlawfully, or to submit claims you know or suspect to be false
• Access records you have no clinical or business reason to see
• Upload malicious code, or attempt to breach, probe, or disrupt the service
• Reverse engineer, resell, or white-label the service without our written agreement
• Use the service to build a competing product
• Send unsolicited marketing messages to patients through it

8. Fees

• Subscription fees, trial length, and billing frequency are shown at sign-up and in your account
• Fees are billed in advance and, except where the law requires otherwise, are non-refundable
• We will give at least 30 days' notice before a price change takes effect
• Unpaid accounts may be suspended. Your data remains available for export during any suspension — see section 4
• You may cancel at any time, effective at the end of the current billing period

9. Availability

We work to keep ChiroCode available and will give notice of planned maintenance where we can. We do not currently offer a contractual uptime guarantee, and we would rather say that plainly than publish a number we are not prepared to be held to. The service may be unavailable for maintenance, provider outages, or events outside our control. Keep the ability to operate on paper for a short period.

10. Third-party services

ChiroCode relies on third parties for hosting, email, text messaging, payments, claim submission, and AI-assisted code suggestion. Their availability and behaviour are outside our control. Those that handle patient health information do so under appropriate agreements, as described in our Privacy Policy.

11. Intellectual property

The ChiroCode software, interface, and documentation are ours and are licensed to you for use, not sold. The ChiroCode and Joticle names and logos are our marks. Code sets such as ICD-10 and CPT are the property of their respective owners and your use of them is subject to their terms and any licence they require.

12. Warranty disclaimer

Except as expressly stated in a signed agreement with us, ChiroCode is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that its suggestions will result in payment.

13. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising out of these Terms. Our total liability for any claim relating to the service is limited to the fees you paid us in the twelve months before the claim arose.

This limitation does not apply to our obligations under a Business Associate Agreement, to our handling of protected health information, or to liability that cannot lawfully be limited.

14. Indemnity

You agree to indemnify us against claims arising from your use of the service in breach of these Terms, your clinical or billing decisions, or your failure to obtain a patient consent or authorisation the law required.

15. Termination

You may terminate at any time. We may suspend or terminate for material breach, unlawful use, or non-payment, with notice and a reasonable chance to cure where the circumstances allow. On termination your data is returned or destroyed under section 4, and sections 4, 5, 11, 12, 13, 14, and 16 survive.

16. Governing law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. Where you have a signed services agreement specifying a different forum, that agreement controls.

17. Changes

We may update these Terms. The date at the top reflects the current version, and we will notify account holders by email of material changes. Continued use after a change means acceptance.

18. Contact

Joticle, Inc.
support@chiroverify.com